Apple Pay Binding Guide – OneBullEx

How to bind the OneBullEX Mastercard to Apple Pay?

The OneBullEX Mastercard supports binding to Apple Pay for payment transactions. After successful binding, users can make payments through Apple Pay at online or offline merchants that support international card payments.

The OneBullEX Mastercard is a virtual Mastercard issued in Hong Kong, with funds in the card settled in USD. Actual binding and payment results are subject to the review results of Apple Pay, merchants, the user's region, and card networks.

I. Please confirm before binding

Before binding to Apple Pay, please confirm the following:

The OneBullEX Mastercard has been successfully activated
The card status is normal
You have obtained the card number, expiration date, CVV, and other card details
Your current device supports Apple Pay
Apple Pay in your region and merchants support international card binding

II. How to bind to Apple Pay?

Users can follow the steps below:

Open the Wallet App on iPhone

Tap the "+" in the upper right corner

Select "Add Credit or Debit Card" – "Add Other Card"

Select "Add Card" – "Enter Card Details Manually"

Enter the OneBullEX Mastercard card number, expiration date, CVV, and name [feel free to fill in the note]

Follow the prompts on the Apple Pay page to agree to the terms, and select email verification [only email verification is supported, please do not select phone]

【Once the email verification is passed, the binding is complete】

III. What should I do if binding fails?

If binding fails, possible reasons include:

Incorrect card information entered
Abnormal card status
Current device or Apple ID region is not supported
Apple Pay does not currently support this card or use in this region
Apple Pay platform risk control review failed
System, network, or channel maintenance

Please check the card information and try again. If it still cannot be bound, please contact online customer service for assistance.

IV. Why can't I make payments even after successful binding?

Successful binding does not guarantee successful payment in all spending scenarios. Payment failures may be related to the following reasons:

Insufficient card balance
Merchant does not support international card payments
Merchants or platforms outside Hong Kong do not support foreign exchange payments
Restricted spending regions or merchant types
Transaction triggers risk control from Apple Pay, the merchant, or the card network
Abnormal card status
Exceeding transaction limits

Please note that even if the payment fails, a 0.5 USDT authorization fee will still be charged each time a transaction authorization is initiated.

V. What should I provide when contacting online customer service?

If you encounter binding or payment issues, please provide the following information:

UID
Screenshot of the failure or error message
Time of binding or payment
Apple Pay region
Transaction amount and currency
Providing complete information will help customer service identify the issue more quickly.