During the processes of card issuance, recharge, spending, refunds, and handling abnormal transactions, the OneBullEX Mastercard may involve various types of fees. To avoid usage issues caused by unclear understanding of fee rules, users are advised to carefully read this article before applying for the card, recharging, or making purchases.
This article will introduce you to the card issuance fees, activation requirements, recharge fees, transaction fees, authorization fees, exchange rate rules, refund policies, and spending limits for the OneBullEX Mastercard.
I. Fee Overview
The OneBullEX Mastercard may involve the following fees:
- Card issuance fee
- Activation recharge amount
- Recharge fee
- Authorization fee
- Transaction fee
- Additional fees charged by third-party payment platforms or merchants
- Fees related to disputes, chargeback inquiries, or abnormal transaction handling
For specific fee amounts and deduction results, please refer to the OneBullEX Mastercard page display, actual deduction records, third-party payment platform rules, and card network settlement results.
II. What is the card issuance fee?
The card issuance fee for the OneBullEX Mastercard is 30 USDT.
The card issuance fee is the fee payable by users when applying for the OneBullEX Mastercard. For specific deduction results, please refer to the page display and actual deduction records.
III. Is a recharge required to activate the card after issuance?
Yes.
After successfully issuing the card for the first time, users need to recharge 20 USDT to activate the card. This activation recharge amount does not include the card issuance fee.
In other words, the card issuance fee and the activation recharge amount are two separate charges:
- Card issuance fee: 30 USDT
- Activation recharge amount: 20 USDT
The recharge fee is waived for the first activation recharge. After activation, users may continue to recharge and make purchases as shown on the page.
IV. Is there a fee for recharging the OneBullEX Mastercard?
Yes.
The recharge fee for the OneBullEX Mastercard is 2%.
Please note that the recharge fee is waived for the first activation recharge. Starting from the second recharge, a 2%recharge fee will be charged, and the fee is deducted using the internal deduction method.
For example:
If a user recharges 100 USDT to the OneBullEX Mastercard, the actual amount credited to the card is 98 USD, and the system will deduct 100 USDT from the Funding Account.
That is:
- Recharge amount: 100 USDT
- Recharge fee: 2 USDT
- Actual deduction from Funding Account: 100 USDT
- Amount credited to card: 98 USD
Users should confirm that the Funding Account balance is sufficient before recharging. If the Funding Account balance is insufficient to cover the recharge amount and fees, the recharge may not be completed.
V. How is the exchange rate calculated for recharging the OneBullEX Mastercard?
The recharge exchange rate for the OneBullEX Mastercard is:
1 USDT = 1 USD
After recharging USDT, the funds will be converted to USD balance in the card at a 1:1 ratio, with no exchange rate spread.
The recharge process only involves the 2% recharge fee. For specific deduction amounts and credited amounts, please refer to the page display and actual posting records.
VI. What are the minimum and maximum recharge amounts for the OneBullEX Mastercard?
The current recharge limits for the OneBullEX Mastercard are as follows:
- Minimum recharge amount: 15 USDT
- Maximum single recharge amount: 100,000 USDT
Please note that the actual rechargeable amount may be affected by page rules, account status, card status, risk control reviews, and network restrictions. For details, please refer to the page display and actual recharge results.
VII. Is there a fee for each transaction?
Yes.
Each transaction with the OneBullEX Mastercard will incur the following fees:
0.5 USDT authorization fee + 0.5% transaction fee
The above fees will be deducted from the OneBullEX Mastercard balance, with the actual deduction currency being USD.
Users should confirm sufficient card balance before making purchases to avoid transaction failures or overdue fees due to insufficient funds.
VIII. Will fees be charged even if a transaction fails?
Yes.
Every time a user initiates a transaction, the system processes an authorization. As long as the user initiates a transaction authorization, whether the transaction ultimately succeeds or fails, a 0.5 USDT authorization fee will be charged.
If the card balance is insufficient, the transaction may fail, but the authorization fee will still be incurred. If users continue to initiate failed transactions, the card may become overdrawn.
When the card overdraft reaches a certain amount, the card may be frozen. Users will need to repay the overdue amount before the OneBullEX Mastercard can be used again.
IX. Are there any other fees besides the authorization fee and transaction fee?
The OneBullEX Mastercard platform charges a fixed:
0.5 USDT authorization fee + 0.5% transaction fee
Beyond this, whether additional fees are incurred depends on the third-party payment platforms the user has bound, merchant rules, spending scenarios, and card network settlement rules.
For example, referring to third-party platform rules such as Alipay and WeChat, transactions exceeding a certain amount may incur additional international card service fees. For specific fee rules, please refer to third-party payment platforms, merchant pages, and actual deduction results.
X. Are the fees charged by third-party platforms collected by OneBullEX Mastercard?
Some fees may be charged by third-party payment platforms, merchants, acquiring institutions, international card networks, or other service providers, and are not all collected by OneBullEX Mastercard.
Potential third parties involved include:
- WeChat
- Alipay
- Apple Pay
- Google Pay
- Other third-party payment platforms
For specific fee ownership and charging standards, please refer to the actual deduction page, third-party payment platform rules, and merchant instructions.
XI. How is the exchange rate calculated when spending with the OneBullEX Mastercard?
Funds in the OneBullEX Mastercard are settled in USD.
If the spending currency differs from the card's settlement currency, the system will perform real-time conversion based on international exchange rates, card organization, or card network settlement rules.
Since exchange rates fluctuate in real time, the final deducted amount may differ from the estimated amount shown when placing an order. For actual exchange rates and deduction amounts, please refer to the settlement results at the time of the transaction.
Please note that for recharges, the rate is 1 USDT = 1 USD with no exchange rate spread; for spending involving cross-border payments (outside Hong Kong), exchange rate conversion may apply.
XII. Why does the transaction amount differ from the actual deducted amount?
Differences between the transaction amount and the actual deducted amount may be due to:
- Different currencies between the spending and card settlement, resulting in real-time exchange rate conversion
- Additional fees charged by third-party payment platforms
If users have questions about the deducted amount, it is recommended to keep order screenshots, deduction records, and merchant invoices, and contact online customer service for further verification.
XIII. Will the authorization fee be refunded after a purchase refund?
No.
After a purchase refund, the refund amount for the goods or services will be returned to the OneBullEX Mastercard balance based on the merchant and card network processing results, but the authorization fee incurred at the time of the transaction will not be refunded.
Refund arrival times are typically 7 to 30 business days. For actual arrival times, please refer to the merchant processing progress, third-party payment platform rules, and card network settlement results.
XIV. Why might the refund amount differ from the original transaction amount?
The refund amount may differ from the original transaction amount. Common reasons include:
- Exchange rate differences between the transaction and refund dates
- Third-party payment platform or merchant fees are non-refundable (please consult the third-party platform)
- Partial refunds processed by the merchant rather than full refunds
- Authorization fees are not refunded
For specific refund amounts, please refer to the merchant processing results, third-party payment platform rules, and actual card network settlement results.
XV. Are there dispute fees or inquiry fees for the OneBullEX Mastercard?
If a transaction enters the dispute, chargeback inquiry, or abnormal handling process, related fees may apply.
The current reference fee for dispute or chargeback inquiry processing is:
35 USD / per case
For specific charges, final fee amounts, and handling results, please refer to the actual transaction status, card network processing results, and page display.
XVI. What are the limits for the OneBullEX Mastercard?
The use of the OneBullEX Mastercard is subject to limits including per-transaction, daily, and monthly spending limits, as well as recharge limits.
Current reference limits are as follows:
Type | Limit |
Per-transaction spending limit | 250,000 USD |
Daily spending limit | 500,000 USD |
Monthly spending limit | 1,000,000 USD |
Single recharge limit | 15～100,000 USDT |
Actual limits may change based on account status, card status, regional restrictions, merchant types, third-party payment platform rules, card network rules, and risk control review results. For details, please refer to the OneBullEX Mastercard page display and actual transaction results.
XVII. What happens if I exceed the limits?
If a user initiates a recharge or transaction that exceeds the corresponding limit, the transaction may fail or be rejected by the system.
Possible scenarios include:
- Unable to submit recharge
- Transaction fails
- Page prompts that the limit has been exceeded
If users confirm that the amount does not exceed the displayed limit but still cannot complete a transaction, it is recommended to contact online customer service and provide the UID, transaction time, transaction amount, page screenshots, and error messages.
XVIII. Does the OneBullEX Mastercard support overdraft when the balance is insufficient?
No.
The OneBullEX Mastercard is mainly used for spending the existing card balance and does not support credit line overdrafts. Users must ensure sufficient balance before making payments.
If a transaction is initiated with insufficient balance, it may fail and incur a 0.5 USDT authorization fee. If multiple failures cause the card to become overdrawn, users must repay the overdue amount before the card can be used again.
XIX. How can I avoid unnecessary fees?
To reduce unnecessary fees or unexpected charges, users are advised to pay attention to the following:
- Confirm sufficient card balance before making purchases
- Confirm that the merchant supports international card payments
- When spending outside Hong Kong, confirm that the platform or merchant supports foreign exchange payments
- Avoid repeatedly initiating payment requests when the balance is insufficient
- Confirm that the Funding Account balance is sufficient to cover the recharge amount and fees before recharging
- Understand whether third-party payment platforms or merchants charge additional fees
- Confirm merchant refund policies and whether fees are refundable before requesting a refund
If a transaction fails, do not repeatedly retry; contact the merchant or online customer service first to confirm the cause.
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