Account management & binding
- How can I change my phone number?
- How can I change my registered email address?
- Why can’t I receive the email verification link?
- Why can’t I receive SMS verification codes?
- Is your platform required KYC or do you guys need KYC?
- How long does it take to update my contact info?
- What happens when I change my contact information?
- Can I log in using my phone number instead of my email?
- Can I bind multiple emails or phone numbers to one account?
- Can I use the same email/phone across different accounts?
- Can I remove all contact methods and have no email/phone bound?
- How do I enable or disable login alerts and device verification?
- How do I manage or view all devices linked to my account?
- Why is my phone/email flagged as invalid or already used?
- Can I update my contact info without logging in?
- What should I do if I suspect someone changed my bound email or phone?