If you encounter system-related problems such as being unable to close positions, no response after closing positions, abnormal transactions, abnormal slippage, abnormal forced liquidation, etc., please record the screen immediately and keep the complete operation process and error reporting interface for subsequent submission of appeal and verification processing for you.
At the same time, please provide the following information to the online customer service to help you verify the problem:
- Screenshots of historical positions (please frame the corresponding positions you have objections to if any);
- Screenshots of historical orders (please frame the disputed orders if any);
- Screenshots of historical orders (please frame the relevant order records if any).
Comments
0 comments
Article is closed for comments.