Futures Experience Fund FAQ – OneBullEx

The Trial Fund is virtual funds for Futures trading issued by the platform to users, which can be used to offset trading losses. To help you better understand the usage rules, please carefully read the following FAQs.

Q1: How can I claim the Trial Fund?

A: After completing campaign tasks, the Trial Fund may be issued in two ways — automatic issuance and manual claim, subject to the rules of each campaign.

Automatic issuance is not credited in real time. The system settles approximately every 10 minutes. After completing the task, you may wait for the Trial Fund issuance email notification before going to the Voucher Center to check.
For manually claimed Trial Funds, you need to first click the【Claim】button in the Benefits Center. After claiming it to the Voucher Center, it can then be activated and used.

Q2: Where can I view the unactivated Trial Fund?

A: Unactivated Trial Funds are uniformly displayed in Benefits Center > Voucher Center. After successful activation, the Trial Fund will be automatically issued to your Futures Account.

Q3: How do I activate the Trial Fund? What is the activation order?

A: The Trial Fund must be activated manually, and the activation rule is 1:1 equivalent activation.

Example: If you receive a 100U Trial Fund, you need to ensure that your Futures Account balance is greater than or equal to 100U, or transfer 100U of your own funds to your Futures Account to complete activation.

Activation order: The system will activate Trial Funds in sequence based on the time they are credited to the Voucher Center. Manual selection is not supported.

Note: The credited time refers to the time when the Trial Fund is claimed to the Voucher Center, not the time when the task is completed and pending claim.

In addition, only one valid Trial Fund is allowed to be held at the same time (activated or in use).

Q4: How long is the validity period of the Trial Fund?

A: The Trial Fund has two periods: “claim validity period” and “usage validity period”. Please go to the Voucher Center to check the specific time, or refer to the rules of the corresponding campaign.

Q5: What can the Trial Fund offset?

A: The Trial Fund can only be used to offset trading losses, and does not support offsetting trading fees or funding fees.

Q6: What are the loss offset rules for the Trial Fund?

A: Assuming trading losses are offset by the Trial Fund at a 50% ratio (not a fixed value, calculated based on the ratio of the Trial Fund received), the remaining insufficient portion will be deducted from the user’s own principal.

Example:

Principal: 1000U
Trial Fund: 1000U
Opening margin used: 200U (Principal 100U + Trial Fund 100U)
If the loss triggers forced liquidation, with a total loss of 500U:
Position occupied portion: Principal 100U becomes zero, Trial Fund 100U becomes zero
Remaining loss of 300U will be deducted from the remaining principal

Q7: Are there any leverage restrictions when trading with the Trial Fund?

A: There are no leverage restrictions. You may trade freely according to your normal trading strategy.

Q8: Will commissions be generated when opening a position with the Trial Fund?

A: The Trial Fund does not participate in offsetting trading fees, so all trading fees are supported by the user’s principal, and the commission coefficient is calculated normally.

Q9: Can I transfer funds out of my Futures Account after activation?

A: No. Any fund withdrawal from the futures account (even just 1U) will immediately trigger the system to forcibly reclaim the activated trial bonus, and your positions may face liquidation risk.

Q10: Will the system automatically handle positions after the Trial Fund expires?

A: No. After the Trial Fund expires, the system will not force close the position. It will wait until the position is fully settled before unified recovery. It is recommended that you plan your positions in advance.